The Clinic Visit
The clinic address is 2215 Wesbrook Mall. This is located at Djavad Mowafaghian Centre for Brain Health, which is adjacent to the main hospital. The clinic is on the first floor; please check in at the reception area. There is a drop-off zone as well as pay parking in the parkade directly in front of the centre.
Please remember that your consultation may take some time. Your first visit with the doctor will include a full medical history and a neurological and general physical examination. You may have the opportunity to see other team members at the visit including the nurse, physiotherapist, and social worker. While we do want to address all your pertinent problems, please remember that the focus of this clinic is your movement disorder and other problems of a more general nature may be more appropriately dealt with by your family doctor. As this is a teaching Centre, you may be seen first by a resident (a fully qualified physician who is doing further specialty training) or a fellow (a fully qualified specialist who is doing further sub-specialty training in movement disorders). As research is an important component of our activities, research staff or trainees may, with your permission, also attend your visit.
Take your medications as you normally do on the day of your appointment. Also, please bring with you all the medications you are currently taking, and if possible, a list of medications previously taken. You are encouraged to bring family members to your visit. They may provide us with unique information about your symptoms.
For New Patients :
Dr. Martin J. McKeown, Director
Dr. A. Jon Stoessl, Co-Director, Centre for Brain Health
Dr. Silke Cresswell
Dr. Joseph Tsui
Once we receive a new referral, your doctor will be contacted with an appointment time. Our clinic may be booked from 6 months to a year in advance. If you need to cancel or reschedule your appointment, please give us as much notice as possible so that we may give your appointment to another patient.
Your appointment time is set aside especially for you. Failure to cancel within 2 working days or failure to keep a scheduled appointment may result in your being billed for the missed appointment. Please arrive 15 minutes early for your appointment. If you are late arriving for your appointment, it may be necessary to reschedule your visit for another date. When you arrive for your appointment, a receptionist will greet you. Please check-in and review your personal information with her. This will include your address, phone number, family physician, and your referring physician.
If you need to make a follow-up appointment, please book it on the day of your clinic visit to ensure that an appointment is available within the appropriate time frame.
To be seen at this clinic, you will need to have had a referral from either your family doctor or another specialist. If you haven’t been seen for the past year, the Medical Services Plan requires that your family doctor re-refer you.
Patients can only be seen by a movement disorder neurologist at our Centre upon acquisition of a referral from their primary physician or general neurologist. Patients may learn about the clinic and services provided by attending educational meetings sponsored by Parkinson Society British Columbia (PSBC), from allied health professionals in the community or from friends and family. They may also seek a referral if they have an interest in participating in research.
Please fax referrals to 604-822-7866.
When will I know the results of my investigations?
Unless there are exceptional circumstances, results of investigations will NOT be communicated over the telephone. All results are routinely sent to your referring physician (usually your family doctor.) In some instances, we will arrange a follow-up visit with you to discuss the results of your investigations and make further recommendations.
What happens to my reports of my visit?
A full report of your visit will be sent to the physician who referred you to this clinic, and often to the other physicians involved in your care. Progress reports will be sent at the time of each return visit.
How can I get a prescription renewal?
We require at least one-week notice for prescription renewals, and you can arrange this by calling your own pharmacy. To keep telephone prescriptions to a minimum, please try and refill all your medications at one time.
What do I do with forms to complete?
If you need to have forms completed, please leave them with us – they will not be completed during your visit due to time restraints. Please ensure that you have signed the form giving us permission to release your medical information. There may be a nominal charge for this service.