Once we receive a new referral, your doctor will be contacted with an appointment time. Our clinic may be booked from 6 months to a year in advance. If you need to cancel or reschedule your appointment, please give us as much notice as possible so that we may give your appointment to another patient.

Your appointment time is set aside especially for you. Failure to cancel within 2 working days or failure to keep a scheduled appointment may result in your being billed for the missed appointment. Please arrive 15 minutes early for your appointment. If you are late arriving for your appointment, it may be necessary to reschedule your visit for another date. When you arrive for your appointment, a receptionist will greet you. Please check-in and review your personal information with her. This will include your address, phone number, family physician, and your referring physician.

If you need to make a follow-up appointment, please book it on the day of your clinic visit to ensure that an appointment is available within the appropriate time frame.